• Our Dealers are as a rule, independently owned and operated businesses. Outside of those customers they personally sold products to, they are not contractually obligated to perform warranty service on Palomino products that were purchased elsewhere. There may be an occasion that you would be required to return to the point of purchase to satisfy warranty requirements.
  
• Although many dealerships will eventually service products not purchased at their place of business, they will usually take care of their customers and other Palomino customers who are traveling away from their local dealer as they would their own.
  
• Local purchases allow a customer to establish a relationship with a dealer close to home. This relationship provides the customer with a convenient location for service and support from a "home town" professional.
  
• The opportunity for a thorough PDI (Pre Delivery Inspection) and product orientation is an additional benefit of buying from your local dealer. Further providing the opportunity for refresher courses or the ability to get questions answered much more conveniently.
  
• For our Canadian customers, there are also requirements which must be met to bring an RV purchased out of the country to their home. Although not insurmountable, these requirements may involve such things as additional inspections and certifications, taxes and fees. Your local Canadian Dealer is a professional at meeting these requirements.

     Palomino's goal is for all RV Owners to fully enjoy their RV experience. In light of this goal, and considering the advantages of buying local, we encourage you to be thorough when determining what product to purchase and which dealer to purchase it from as both are key to your ultimate satisfaction and the realization of your dreams.